29 results for Service Desk Team Leader Jobs

The Service Desk Team Lead is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for managing the team's workload, setting priorities, and ensuring that service levels are met.Responsibilitie...

Manlift is currently hiring for a Hire desk Teamleadto be based out in Dubai. Manlift is an international company specialized in renting and selling aerial work platforms and related machinery of renowned brands which include JLG, Genie, among others. Over the years, Manlift has grown into a special...

Employment: Freelance Company Base: US Shift: Regular Hours: 8 AM EST - 5 PM EST or 9 AM - 6 PM Location: PH - Permanent WFH Workstation: Equipment Provided Benefits: 13th Month Pay Competitive Salary (USD Based) Permanent WFH Professional Growth and Training Supportive Work Environment GENERAL DESC...

Who We Are: Bradken is equipping the resource sector to sustainably advance society. As a HR Services Lead, you will be joining a global leader in the design, manufacture and supply of wear products and services for mining equipment. Our 3000 - strong global team members are proud of the innovati...

The Service Desk Team Leader is responsible for supporting supervisory duties, troubleshooting problems, conducting service audits, and managing incident management processes. The role includes training new agents, ensuring service level agreements are met, managing system maintenance, and coordinat...

Leads the analysis and improvement of Service Desk operations, coordinates business process changes, resolves complex problems, and applies specialized knowledge in IT support. Manages Help Desk responsibilities and provides direct user support through various channels.

Based in Kuala LumpurWe are looking for an experienced Team Leader – 1st Level Support to lead our ServiceDesk and Field Service teams. This role is critical in ensuring efficient incident resolution, customer support, and service process optimization while building and developing a high-performing ...

Responsible for analyzing existing processes to enhance Service Desk operations, coordinating business process changes, and implementing system solutions. Addresses complex problems in Help Desk/Service Desk operations and applies specialized knowledge to improve service delivery.

Job Information Date Opened 28/05/2024 Job Type Full time Industry Technical Support & Customer Services Work Experience 2 years Education Level Grade 12 or equivalent City Sea Point, Cape Town Province Western Cape Country South Africa Postal Code 8005 Job Description Who are we? Established in...

Job Responsibilities: Responsible for Providing technical support to resolve customer's concerns. Provides telephone voice and email support to resolve customer's concerns following pre-defined support procedures and policies using support channels and tools provided by client with a primary focus o...