29 results for Service Desk Team Leader Jobs

Manage the performance of Level 1 (severity1) and Level 2 (severity2) services and support to clients (internal and external) and ensure that service levels achieved.Responsible for ensuring the IT Service Desk staff is meeting and exceeding expectations in regards to performance, meeting defined me...

Coordinate the IT Support Engineer team members in their daily duties of attending to clients who come to make inquiries and facilitate good customer service culture in team members Evaluate and assess service delivery performance metrics and carry out survey on clients to weigh the level of service...

Kogo szukamy?Poszukujemy doświadczonej osoby na stanowisko Koordynatora Service Desk, która będzie odpowiedzialna za zarządzanie projektami serwisowymi oraz koordynację prac zespołu świadczącego wsparcie IT na poziomie 1L, 1,5L i 2L (24/7). Idealny kandydat/kandydatka powinien/powinna posiadać umiej...

Overview Work Where it Matters Suvi, an Akima company, is not just another federal mission services contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At Suvi, the work you do eve...

About UsAt Probe Group, we’re powered by passion, driven by curiosity, enriched by a purpose to do it better.We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia andNorth America, we’re no stranger to thinking big and working with innovative minds to a...

The Digital 61 IT Operations Manager (internal job title), known also as IT Service Desk Team Lead will be based at one of our client sites, initially this will be in Canberra CBD - Civic. You will also be required to reach back to the head office based in Fyshwick.To be considered for this opportun...

Service Desk Level 2 Manager Bury Head OfficeWe are looking for a Service Desk Team Leader to manage our second line IT Service Desk, in Bury, based on site covering a shift pattern of circa 10 engineersYou will lead, coach and develop your people, manage our service levels and commitments and deliv...

See yourself in the team End User Experience (EUX) build, run and monitor some of the Group's largest platforms and systems. The role we play and the work we do empowers our people to achieve more, and provides our customers with better outcomes. Joining EUX means you'll be working with a group of ...

General SummaryCompletes analysis of existing processes and workflows to promote effective Service Desk/Help Desk operations through standardization, improvement, simplification, discontinuance, or other continual service improvement methods. Completes recommendations for business processes that ens...