17 results for It Help Desk Technician Jobs in Massachusetts, US

For description, visit PDF: https://www.cov.com/-/media/files/corporate/careers/it-help-desk-technician.pdf

For description, visit PDF: https://www.cov.com/-/media/files/corporate/careers/it-help-desk-technician.pdf

OverviewWe are seeking a motivated and customer-focused Tier 1 IT Help Desk Technician to join our IT support team. This individual will be the first point of contact for end-user support and will assist with troubleshooting hardware, software, networking, and account-related issues in a healthcare ...

Provide technical support to staff, troubleshoot hardware and software issues, maintain documentation, install and update computer systems, assist with account management and network connectivity, and collaborate with IT staff.

Provide Level 1-2 technical support to end-users via telephone, chat, and email. Perform triage and basic troubleshooting for IT products and services. Handle hardware and software requests, perform imaging and configuration of workstations, and act as a subject matter expert in limited areas. Manag...

Primary Tech Stack:Windows (primary), some Mac exposure is a plusO365MECM / SCCM (Microsoft Endpoint Configuration Manager)IntuneMFAOther:Basic hardware experience (e.g., installing RAM, replacing batteries)VPN knowledge (Cisco, Zscaler; client is moving from Cisco to Z-scaler)Mobile device support ...

The Town of Wellesley is seeking to hire a full-time (35 hours/week)Help Desk Technician. Under the general direction of the IT Director,the Help Desk Technician provides superior customer service to employeesacross all levels of Wellesley?s municipal government. You?ll workdirectly with users to re...

Presidio is seeking a Help Desk Technician for their client in Andover, MA. Duties and Responsibilities:Take End User Support calls, emails and walk-up for both MAC and Windows.Software break/fix supportHardware supportNew image buildsIncident manager and ticket update/closure for in-house Customer ...

The Technician Intern assists with the Technology Help Desk, performing tasks such as deploying standard district-wide images for client platforms, managing automated workflows, and conducting repairs and maintenance on hardware including computers and audio-visual equipment.

We're looking for a skilled and driven Help Desk Administrator to join an exciting team!Location: Worcester, MASchedule: Monday to Friday, 8:00 AM – 4:30 PMWork Type: OnsiteContract: 3 month with potential for extensionIn this role, you will provide technical support across the organization, resolvi...