72 results for It Help Desk Manager Jobs

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking a Senior Manager for our IT Help Desk team. The ideal candidate has experience leading a team of Help Desk Leads and Specialists in delivering exceptional customer service and resolving technica...

Provide leadership to IT Help Desk specialists, ensuring timely and effective technical support. Troubleshoot complex employee issues, manage technology resources, and maintain onboarding/offboarding processes. Drive operational excellence through metrics and collaboration with organizational leader...

At Edmunds we’re driven to make car buying easier. Ever since we began publishing printed car guides in the 60’s, the company has been in the business of trust, innovating ways to empower and support car shoppers. When Edmunds launched the car industry’s first Internet site in 1994, we established a...

Salary: $35.63 to $41.25 hourlyDescriptionWe are in search of a Help Desk Manager for a long term contract opportunity in Huntington Park, California. This role is in the IT industry where you will be responsible for managing various technologies and providing deskside support.Responsibilities Overs...

Are you a proven leader in IT support with a background in Managed Services? Join a fast-growing, client-focused MSP where your technical expertise and leadership will drive exceptional service delivery. We’re a dynamic Managed Services Provider supporting small to mid-sized businesses with proactiv...

Responsible for overseeing Level II Help Desk services, ensuring performance metrics are met, training and mentoring staff, managing ticketing queues, developing service agreements, and improving customer IT support. Acts as escalation point for incidents and manages vendor relationships.

OverviewThis job description is more than just a list of duties—it’s a guide to help you focus on what truly matters. You’ll notice it’s intentionally centered around building and maintaining a cohesive, high-performing call center team, the Patient Help Desk. That’s followed by representing and adv...

Job Title: Help Desk Assistant ManagerCompany: AISIN World Corp. of AmericaDepartment: DX / Infrastructure & SecurityLocation: Northville, MIPosition ResponsibilitiesThe incumbent is expected to perform the following functions that the company has determined are essential to this position:Oversee th...

Manage ongoing daily operations of the help desk, provide quality and timely support to over 3000 end-users, oversee help desk team, troubleshoot technical issues, monitor performance metrics, provide IT support to law enforcement agencies, conduct training, manage international deployments, and rep...

Job Description:Manage Help Desk operations for IT-AMS users nationwide, ensuring responsive Tier 1 and Tier 2 support. Analyze support trends to inform development improvements and oversee customer satisfaction metrics.Key Responsibilities: Supervise multi-tier help desk team supporting 1,000+ user...