Java Application Support Engineer | Contract | Up to $900 day
Hybrid, 3 days a week in office
Sydney CBD
12- month contract
Quick 2 round-interview process
We’re hiring a Java-based Application Support Engineer contractor to join a high-performing team within one of Australia’s leading financial institutions, supporting complex, cloud-hosted banking applications.
This is a newly created position where you'll have a chance to work with cutting-edge tools across cloud, microservices, event-driven systems, containers, and real-time data, all within a large-scale production environment.
You’ll be the go-to person for triaging technical issues that impact customer-facing banking systems—from payments and accounts to loan servicing—while collaborating closely with engineering, product, and incident response teams.
Key Responsibilities
Diagnose and resolve complex production issues in Java-based systems
Act as a key liaison between engineering and 24/7 support/incident teams
Investigate root causes, raise bugs with dev teams, and suggest fixes
Coordinate ticket handling within agreed SLAs and improve documentation
Contribute to tooling and process improvements for issue triaging
Participate in occasional on-call rotations and share learnings across the team
What We’re Looking For
Strong Java debugging and application support experience
Exposure to cloud platforms (AWS or GCP), containers, microservices & APIs
Experience with SQL/NoSQL databases, event streaming, and CI/CD tooling
Familiarity with Site Reliability practices and performance monitoring tools
Excellent communication skills and a proactive, solution-focused mindset