18 results for It Service Analyst Jobs in Carrollton, TX, US

Position Title: M&A AnalystReporting To: PresidentLocation: Dallas, TXThe Company: Trusted Home Service Partners, a Portfolio Company of Tyree & D’Angelo PartnersAbout UsTrusted Home Service Partners (“THSP”) is a private-equity backed, Dallas-based, customer-focused and people-centric group of ...

Unlock Your Potential as an Associate Technical Support Analyst – CDK Service at CDK Global!We’re hiring for this WORK FROM HOME / REMOTE position, residing in any of the following locations:Atlanta, GA, Dallas, TX, or Cincinnati, OHAbout UsCDK Global is a leading provider of cloud-based software to...

General SummaryRole and ResponsibilitiesAs a valued member of our team, you will support Service Experts (SE) based in Richardson, TX with the parent entity being Brookfield, a Canadian multinational company. SE has significant US operations as well as operations in Canada with revenue over $500m an...

Reports To: Senior Manager Compensation ServicesStatus: Full-time, Regular positionCategory: Human ResourcesLocation Address: 3400 N Central Expy, Suite 410, Richardson, TX, 75080Work Type: Hybrid (Tues, Weds, Thurs in-office)Pay: $81,000-$100,000 Per YearJoin the team of experts and realize your tr...

As a Service Desk Analyst, you will respond to service requests via phone, email, and chat, log incidents in the ticketing system, perform initial diagnosis of technical issues, escalate complex problems, and maintain high customer service standards through follow-ups and documentation.

Apex Service Partners LLC - Overview Apex Service Partners is the largest residential services company in the United States, providing HVAC, plumbing and electrical services. The company partners with world-class service providers in each of its markets and has assembled the industry-leading nation...

Serve as the primary contact for client and associate inquiries through various channels. Troubleshoot software and technical issues, manage cases, and collaborate with teammates to resolve issues while participating in ongoing training.

Responsible for providing Tier I-II support to users, answering Help Desk calls, logging and prioritizing requests, ensuring timely resolution of issues, and documenting problems. Analyze and test software and hardware issues while maintaining strong customer service and communication.