15 results for It Help Desk Technician Jobs in Reston, VA, US

Responsible for providing Level 1 & 2 Help Desk support, including backup/restoration, user account administration, hardware/software installation, training end-users, and maintaining IT inventories. Additionally, creates procedural documentation and manages IT-related tickets using ITIL practices.

Responsible for providing Level 1 & 2 Help Desk support, including user account administration, software/hardware installation, remote user support, end-user training, and IT inventory management. Generates reports and maintains ITIL practices while supporting conference setups and online meeting ap...

Responsible for providing Level 1 & 2 Help Desk support, including user training, software/hardware installation, remote user support, and maintaining IT inventories. Tasks include creating procedural documentation, managing IT tickets, and setting up conference rooms.

Excentium, Inc. is a Service-Disabled Veteran owned small business that provides Cyber Security Engineering, Information Assurance (IA), management, Certification and Accreditation (C&A), and other IT services to government and commercial organizations.We have an opportunity for a Help Desk Technici...

Responsible for providing support for incident resolution and requests at the service desk, including initial assessment, triage, research, and resolution of incidents. The role involves remote communication or telephone contact with clients, logging incidents, resolving hardware and software issues...