8 results for It Service Desk Technician Jobs in Reston, VA, US

Provide first-level contact and problem resolution for users with software application problems, troubleshoot and resolve issues with Windows servers and computer-related equipment, and act as a liaison between customers and internal support staff.

Who we areWe're a leading, global security authority that's disrupting our own category.  Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can gro...

Provide customer service and troubleshooting support in a 24/7 NOC environment, handling hardware, software, and network issues. Document and escalate incidents, perform desktop support services, manage asset lifecycle, and coordinate with third-party vendors. Participate in training and mentoring o...

Responsible for providing frontline IT support to employees, monitoring system performance, resolving user issues, managing hardware and software support, and ensuring secure access to corporate networks. Key tasks include service monitoring, corporate network maintenance, device support, identity/a...

Responsible for managing day-to-day support desk tickets, troubleshooting and resolving client issues, performing software upgrades, maintaining accurate ticket records, and coaching team members. Ensure compliance with security and operational standards while providing fast, high-quality service to...

Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we're more than a Managed Services Provider-we're a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva ...

Provide customer service and troubleshooting for users in a 24/7 NOC environment. Responsibilities include answering calls, managing hardware/software/network issues, escalating incidents, providing desktop support, coordinating with vendors, and documenting support procedures. Assist in asset manag...