3 results for Customer Service Intern Jobs in Shanghai, Shanghai, CN

该职位来源于猎聘 Internship Period: 3-6 months, 3-5 days per week Job Description: We are seeking a proactive and detail-oriented Customer Service Intern to assist our Customer Service (CS) team with daily routines. During the six-month internship, you will gain valuable customer service experience and help...

Intern-Customer Service RepresentativeShanghai, CNKey Area: Product Testing & Laboratory ServicesLevel of Experience: Pupil/StudentContract Type: Casual ContractFull Time/Part Time: Part timeWeekly Hours: 24Remote Working: OnsiteRequisition ID: 1722Posting Date: Apr 17, 2025As one of the world’s lea...

工作职责: 通过电话沟通，向客户进行服务回访 经过CS培训，学习基本服务流程，调整心理状态。 与顾客进行沟通完成问卷。要求： 带着感激和客户沟通，引导客户回忆起在店铺接受售后服务的过程及细节。  表达关怀，传递正统的积极的信息给客户，让开心的客户更开心，转化不开心的客户。  沟通期间记录客户关于店铺综合服务水平的反馈及客户的各种期盼  基于客户的反馈及评分标准为每一个服务打分 和店铺商讨回访中的特殊案件包括还未解决的案件和有潜在风险的案件以提高客户满意度。任职条件: 每周需确保实习4-5天.实习三个月以上。 大学本科在读，大三、大四学生优先，专业不限 女生优先，声音甜美，有责任心，能承...