Cognizant

Senior Support Analyst / lead

Tokyo, JP

9 days ago
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Summary

  • Argus: with Good understanding or experience preferred
  • Ability to understand and speak Japanese language
  • Need Will help liaison and interface with Japanese customers for new and existing projects
  • A Configuration expert, capable of handling configuration activities across various customers across

the PVCoE.

  • Able to contribute across multiple projects.
  • Good understanding or experience preferred of Argus Safety system and its configurations and backend along with Argus J.
  • Ability to perform SQL/PL-SQL updates to E2B customizations , pre-post save functions , ACs etc.
  • In-depth understanding of implementation lifecycle of Safety projects.
  • Will help in configuration activities across multiple projects in Safety implementation
  • Experience in service delivery management. Deep understanding of ITIL process
  • Experience in PostgreSQL
  • Understanding of R&d domain and landscape, compliance and regulations
  • Stakeholder management, experience in ticket analysis and resolution, problem management. Ability to suggest process improvements and optimizations

Independent working and good communication skills

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