This is a remote position.

About Us

We are a global company with a footprint in AU, NZ, USA, UK and the Philippines, providing offshore professional staffing solutions for small and medium-sized businesses across various industries, with a focus on Insurance, Home Loans, Financial Planning, Contact Centers, Banking, and Accounting. We seamlessly integrate offshore teams into businesses, helping them boost profitability, productivity, and customer focus. We specialize in delivering tailored solutions that meet the unique needs of our clients. Our approach is deeply rooted in fostering meaningful relationships and driving value for our partners.

The Role

Due to exciting growth, The client is looking to expand its growing team and we require the services of a talented Implementation Consultant. You will be engaged in implementing the client Insurance solution for a broad range of clients in a fast paced environment using a prescribed implementation methodology and tooling. You will have the qualities needed to utilise your in-depth knowledge of software implementations to lead our clients and engage with your client teammates through the full project lifecycle from consulting with the customer and scoping requirements; solution configuration, supporting data migration; document and report customisation; through to supporting UAT and deployment of production releases. You will also be engaged in supporting the ongoing growth of the client solution by working with the Product & Development teams to deliver the Product roadmap.

The Detail

• Act as a member of a client project team to deliver client Insurance solutions by engaging with clients to deliver:
  
  

○ Definition of solution requirements

○ Requirements gathering and customer facing meetings

○ Configuration and unit testing of configured solutions

○ Configuration of standard documents and reports

○ Development of custom documents and reports using the prescribed reporting engine (dependent on SQL experience / technical ability)

○ Leadership / support of data migration activities

○ Assisting the client customers through acceptance testing

○ Documentation and training

○ Engagement with the Customer team to enable Production deployment and handover to Operate mode

• Act as a Project Lead and work with the client PMO to deliver projects using the client project management framework (subject to experience level)
• Work with the Sales team by engaging in pre-sales engagements and evaluations
• Provide L2 / L3 triage support to the Customer team to resolve support tickets relating to the client Insurance platform
• Work collaboratively with the Product Team to implement the client product roadmap by identifying and supporting implementation of product enhancements.
  
  

Requirements

What We're Looking For:

• At least 3 years experience
• Knowledge of the insurance industry
• Knowledge of Agile development methodologies
• Knowledge of SQL
• Great communication, relationship building and stakeholder management
• Proven experience in project delivery in a software vendor environment
• Keen eye for detail
• Excellent logic and problem solving skills
• Ability to break down complex problems into manageable deliverables
• Delivery focussed with excellent time management
• Adaptable and comfortable dealing with changing priorities
• Ownership and ability to thrive in a fast-paced environment
• Passion for high quality deliverables and customer satisfaction
• Being comfortable dealing with customers with varying levels of technical ability
• Knowledge of the insurance industry, practices and compliance - broker and or underwriter (preferable)
• Experience of Oracle database structures (nice to have)
  
  

Benefits

Why IntoGREAT?

• Competitive Compensation Package: An attractive salary and comprehensive benefits aligned with market standards. Work-Life Balance Support: Paid time off, wellness programs, and initiatives designed to enhance employees' work-life balance and personal productivity.
• Career Growth and Development: Opportunities for training and development to help employees advance their skills and grow within the company.
• Supportive Leadership: A collaborative environment with leaders who provide guidance, mentorship, and recognition to empower employees in their roles
  
  

Ready to Shape the Future?

Step into a role where your skills will fuel growth, inspire change, and create a lasting impact. We’re eager to see how you can make a difference with us!