The Program Coordinator would support the Manager of Market Operations. The ideal candidate has some coding/HCC knowledge and experience and preferably experience in basic program support or management with beginner Microsoft Excel experience.
Essential Job Functions:
Assists with practice onboarding and tracking of deliverables.
Assists and possibly leads obtaining access for the providers, data needs, researching data issues, working with enterprise and local data teams.
Works with practices to track all physicians joining their primary care teams.
Assists and supports Risk Adjustment Manager on projects as needed.
Email or phone support surrounding BOI, as needed for practices.
Performs data entry, report generation and tracking of metrics as requested.
All other duties as assigned
Other Job Functions:
Understand, adhere to, and implement the Company’s policies and procedures.
Provide excellent customer services skills, including consistently displaying awareness and sensitivity to the needs of internal and/or external clients. Proactively ensuring that these needs are met or exceeded.
Take personal responsibility for personal growth including acquiring new skills, knowledge, and information.
Engage in excellent communication which includes listening attentively and speaking professionally.
Set and complete challenging goals.
Demonstrate attention to detail and accuracy in work product.
Required Qualifications:
Minimum Experience:
2+ years of experience with customer service and/or office support
Preferred experience in healthcare operations or managed care products
Education/Licensure:
Associates Degree, Bachelor’s degree; or equivalent work experience required.
Location:
Bingham Farms - MI
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