Goettl Air Conditioning & Plumbing

Plumbing Operations Manager

Austin, TX, US

Remote
Full-time
20 days ago
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Summary

Goettl is seeking a energetic, professional leader to head our Plumbing Operations in Austin. We want a strategic thinker and proven executor who thrives on leading from behind-elevating people, optimizing systems, and driving results. If you've navigated the complexity of multi-state operations or PE-backed organizations, you'll fit right in (though it's not required). This is a lucrative leadership opportunity with high visibility and big impact-ideal for someone who's ready to scale teams, elevate standards, and crush KPIs. What You'll Own: * Lead the plumbing team in recruiting, developing, and retaining top-tier talent * Champion safe, high-performance operations in alignment with Goettl's proven standards * Drive KPIs tied to engagement, safety, quality, productivity, and profitability * Improve workflows-training, inventory, service delivery-to optimize gross margins * Partner with senior leaders to forecast budgets and deliver EBITDA growth * Analyze key metrics like callbacks, average ticket size, customer reviews-and take action fast Requirements: * Some plumbing experience preferred, but not required * 5+ years in operations or field leadership, ideally in home services or trades * Track record of managing high-performing teams and departmental KPIs * Strong communicator with tech-savvy tools like ServiceTitan, Microsoft Office, CRM * Experience in multi-state or private equity-backed environments (a plus, not required) Why Professionals Choose Goettl: Earn More, Work Smart - Salary and bonus structure 401(k) with Match - Build your financial future Health, Dental, Vision, Life - Full coverage for you and your family Career Growth - 90% of field pros trained weekly; 25% promoted from within National Opportunity - With locations across the U.S., your career moves with you Are You the Leader We're Looking For? This role demands high standards, unshakable integrity, and a passion for people development. You'll have the authority and support to reshape plumbing operations while enjoying the rewards of a company that invests in excellence.

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