Overview We are seeking a detail-oriented and analytical Operations Analyst to join our team. The ideal candidate will play a crucial role in enhancing operational efficiency through data analysis and business intelligence. This position requires strong analytical skills, proficiency microsoft excel, and the ability to collaborate with cross-functional teams to drive strategic initiatives. Responsibilities The ideal candidate is a motivated self-starter that can work independently in a fast paced, ambiguous environment with limited supervision. He or she must be a fast learner, who can quickly absorb the nuances of Amazon's varied payment offerings as well as the behaviour of Amazon's internal systems. He or she will be analytical and data driven in decision making, with a demonstrated ability to drive issues to completion. The candidate must have superior verbal and written communication skills and be comfortable presenting issues to management. Ability to dive deep into a problem, perform ‘Root Cause Analysis’ and identify constraints to recommend a solution – on this, we will test the candidate’s ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions Ability to deal with ambiguity – use discretion and judgment to take decisions on critical business Proficiency in Microsoft Excel Experience in managing high priority queues Job Type: Full-time Pay: $45,000.00 - $55,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift Work Location: In person