We’re seeking an experienced Infrastructure Engineer for a Federal govt department to support, maintain, and enhance enterprise-wide Microsoft and Cisco collaboration platforms. This role involves managing technical operations, deploying and configuring infrastructure, and ensuring system performance, security, and availability across cloud and on-prem environments. You’ll be working in a dynamic, fast-paced setting that requires strong technical capabilities and effective collaboration with both internal and external stakeholders.
Work location : Canberra , Nv1 security clearance needed
Key Responsibilities
Maintain and support collaboration infrastructure (Microsoft & Cisco technologies)
Provide technical support for project build, testing, and solution deployments
Perform regular system maintenance and updates
Lead troubleshooting, root cause analysis, and problem management
Support disaster recovery planning and execution
Collaborate with cross-functional teams to implement technical solutions
Technical Skillset
Microsoft technologies: Windows, M365, Active Directory, Azure AD, Intune, Teams (incl. Telephony & Meeting Rooms), SCCM/MECM, Group Policy, AppLocker