Role Overview

We are seeking an experienced Learning & Organisational Development professional to drive our talent development agenda. This role combines strategic programme design with hands-on delivery, with 70% focus on an assigned business unit (Engineering) and 30% on Group-wide initiatives. You will shape the future of learning in our organisation through innovative solutions while maintaining excellence in professional qualification pathways.

In Your Role

1. Talent Development Programmes

• Manage end-to-end talent development programmes and their delivery to address identified skill gaps for Engineering (or assigned BU)

• Lead comprehensive development initiatives across all levels, including Graduate Associates, middle level managers

• Design learning pathways, rotational assignments, and mentoring programmes

• Track development progress for professional qualification journey

• Guide and facilitate talent programme participants in preparation and proceeding the application for external awards and recognition in their related domains

• Work with HR Business Partners and line managers on development needs and talent retention for Engineering (or assigned BU)

2. Professional Qualification Excellence

• Lead professional development framework, including The Hong Kong Institution of Engineers (HKIE) across the Group

• Coordinate the HKIE Scheme A training across business units

• Operate the HKIE Scheme A for Engineering (or assigned BU), including providing support to the Scheme A trainees for fulfilling the training requirement

• Ensure professional training quality and documentation standards

• Support employees’ progress toward professional qualification

• Manage relationships with professional bodies (e.g. HKIE) as our Group representative and ensure compliance with requirements

3. Future Talent Pipeline

• Manage implementation of early talent pipeline programmes such as VTC Earn & Learn Programme at both Group level and for assigned BU

• Develop early career opportunities including internships and apprenticeships

Partner with educational institutions to strengthen talent pipeline

4. Learning Design, Delivery, and Operations

• Design learning programmes in both traditional classroom and more innovative approaches

• Deliver and facilitate training workshops to learners across different levels and different job functions/business units

• Manage the learning and development budget of Engineering (or assigned BU), including ensuring all expenses are managed in a cost-effective manner following the company guidelines

• Handle day-to-day learning and development operations, e.g. learning management system.

To Succeed in Your Role

• 10+ years L&D experience in programme design and delivery in sizeable organisation. Candidate with less experience will be considered as Assistant Manager.

• Proven track record in designing and delivering blended learning solutions

• Proven facilitation and training delivery expertise

• Strong Instructional design and adult learning expertise

• Solid experience in managing early career development programmes for non-degree to degree graduate talent, professional qualification programmes or high-flyer programme

• Passionate and proficient in developing and coaching early career talent

• Excellent programme and project management capabilities

• Strong stakeholder management abilities

• Outstanding organisational and analytical skills

• Prior experience in Learning Management System (LMS) of SAP SuccessFactors is preferred

• Proficiency in cloud digital platforms e.g. M365, One Drive, Teams, Zoom

• Experience with learning technologies and Gen AI applications (preferred)

• Fluent in spoken and written English, Cantonese, and Mandarin

At PCCW/HKT, all employees are expected to demonstrate the ‘Collaborate & LEAD’ leadership behaviours. The expectations for this specific role are:

• Collaborate across Boundaries: Create cross-functional synergies in learning initiatives

• Learn to Lead: Lead by example while inspiring and developing others

• Execute with Impact: Take ownership with clear accountability for outcomes

• Accelerate for Growth: Build team capabilities while driving continuous improvement

• Disrupt for Transformation: Introduce innovative learning approaches while maintaining effectiveness.