Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS’ journey as we strive to achieve long-term net zero emissions by 2030.

Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today

Desired Competencies (Technical/Behavioral Competency)

Must-Have

• SME for technologies e.g., Routing, Switching, Data center technologies, Zscaler SASE, Cisco SD-WAN, Cisco WLAN, Firewalls and Load balancers.
• In-depth technical experience and proficiency in deploying network system(s) implementation for large enterprise, data center routing switching environments and network micro-segmentation.
• Hands-on experience in implementation and setup of high-availability, multi-layer datacenter networks.
• Must have strong knowledge of Cisco SD-WAN operations and implementation experience.
• Must have sound knowledge and implementation experience of Cisco Router and Switches (ASR, ISR, Nexus, Catalyst).
• In-depth hands-on experience of advance IP routing and switching technologies, particularly BGP, EIGRP, SDWAN, OSPF, PBR, QOS, ECMP, VRRP, VPC and VXLAN.
• Proficient with Cisco Systems, Palo Alto, F5, Checkpoint, Fortinet or equivalent

Good-to-Have

• Experience in network monitoring tools E.g.: SolarWinds, PRTG, Nagios etc.
• Experience in ITSM tool (Service Now).
• Industrial professional certification such as CCNP, CCIE is preferred.
• Understanding of regulatory requirements from regulators such as MAS, RBI etc.
• Prior working experience as an IT professional in banking or financial institution is an advantage.

Role descriptions / Expectations from the Role

• This role is in regional network team and this team manages APAC Network Operations + Project Implementations for one of the largest bank.
• You would performing key role in this team as a SME and should be able to handle priority incidents independently and BAU changes implementation.
• The candidate should be able to manage the transformation and inflight project implementation independently or with minimal guidance.
• Gather the information from APAC branches IT teams related to Network, Processes, tools etc. and able to transfer knowledge to L2 team.
• Support escalations and provide timely resolution related to Cisco SD-WAN, SASE, Enterprise, Data center network.
• Active Involvement in problem tickets to provide RCA, improvement plans related to major and repeated incidents.
• Able to support on the DR drills from Network Operations side.
• Collaboration with internal teams eg: Data Center Services, End user computing, Project, Middleware, ITSM and APAC branches local IT teams along with external engagement with ISPs, system integrators and principal vendors eg: Cisco, Fortinet, Palo alto etc.
• Responsible to plan, review and implementing vulnerabilities remediation as per bank procedures.
• Able to perform role as Shift lead.
• Must have a curious mindset and are interested to learn and adapt with the everchanging. technologies and requirements in the financial industry.
• Prepare and present technical documentations. Ensure that the technical settings comply with company policy and regulatory requirements and work with stakeholders to align infrastructure direction.

Other Benefits

• Double Pay
• Five Day work week
• Life Insurance
• Medical Insurance
• Dental Insurance
• Performance Bonus