Responsibilities:

• Analyse, design, install, and configure advanced network infrastructure and application components to ensure optimal IT performance.

• Maintain a stable IT infrastructure and computing environments that meet diverse business requirements.

• Provide high-level support for desktop and server operations within a Microsoft environment, focusing on server management and optimization.

• Manage and optimize cloud infrastructure, particularly with hands-on experience in the Azure cloud platform, including cloud networking, storage, and compute services.

• Monitor and resolve Infrastructure Service requests and incident tickets, ensuring timely completion in accordance.

• Perform installations of new systems and setup of equipment for various operational needs, including office events and renovations.

• Maintain an accurate IT asset inventory, collaborating with vendors to ensure quality hardware maintenance and procurement.

• Conduct routine backups and execute Disaster Recovery drills for mission-critical systems to ensure business continuity.

• Research, test, and recommend new technologies to improve system efficiency and adapt to changing business needs.

Requirements:

• Bachelor’s degree in Information Technology or a related field.

• 10+ years of experience in server support and networking, with a strong technical focus.

• Extensive experience in configuration, installation, and troubleshooting of PC systems and Microsoft Windows environments.

• Proven hands-on experience with the Azure cloud platform, including cloud services architecture and management.

• Proficient in administrative tools, with a solid understanding of Microsoft Active Directory and O365.

• Familiarity with Linux server environments, including setup, problem-solving, and troubleshooting skills.

• Excellent analytical and problem-solving skills, with a results oriented approach.

• Relevant professional certifications (e.g., CCNA, CCNP) are a plus