Salary: $28.50 to $33.00 hourly

Description

We are seeking a motivated and tech-savvy Help Desk Analyst to join our dynamic team. Located in a bustling city, this role involves providing essential support in a diverse, global setting. This role is a short-term contract employment opportunity.

Responsibilities

• Efficiently manage and resolve client inquiries, maintaining a client-first approach at all times
• Prioritize tasks in a high-speed environment, ensuring tickets are addressed promptly and not left unresolved for long periods
• Provide top-notch support to our office, which is part of a global network
• Integrate new users into the Active Directory and assist in setting up their accounts
• Use Google Suite, Microsoft Office 365, and other platforms to deliver comprehensive support
• Apply your Salesforce CRM, SAP, and Concur skills to enhance our systems, including addressing issues with poorly implemented systems
• Maintain a detail-oriented approach and have =+ years of experience, with a focus on delivering excellent service to top-level executives.
  
  
  

Requirements

• Proficiency in using Active Directory for network management
• Ability to use Google Suite for collaborative work
• Advanced skills in Microsoft Office 365 for document creation and management
• Experience in using Concur for travel and expense management
• Knowledge of SAP for enterprise resource planning
• Familiarity with Salesforce Platform for customer relationship management
  
  
  

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit

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