When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing... We are a 24x7 highly visible Operations environment that performs troubleshooting, driving issues to resolution, and related functions. You'll be doing regular troubleshooting and maintenance, keeping inventories, doing audits, and creating reports. You'll also be analyzing our network coverage and finding ways to make it even better. * Performing optimization, troubleshooting, and maintenance of network systems and applications to identify overall system availability and performance. * Evaluating network coverage to find gaps, making recommendations to improve coverage, and helping to implement those recommendations. * Configuring network routers and switches for network optimization. * Complying with company- and industry-wide standard directives to maintain network performance and enhance efficiency. * Providing timely and accurate network updates to leadership and external teams; communicating technical details in a clear and concise manner. What we're looking for... You're tech savvy, and well-versed in all thing's telecommunications. Working independently is as comfortable for you as being part of a team. No stranger to a fast-paced environment, you manage multiple assignments, and competing priorities while staying focused on important deadlines. As a strong communicator, you can quickly build relationship with a diverse range of people and explain complex technical issues in a way that everyone can understand. This shift will be 3:30pm to 12:00am Monday - Friday with a rotating on-call responsibility as well. You'll need to have: * Bachelor's degree or one or more years of work experience. * One or more years of relevant work experience. * Willingness to work rotating shifts including weekends and holidays. * Ability to perform physical requirements of the job, with or without a reasonable accommodation. * Willingness to work on a 24x7 on-call rotation and work on a rotational night shift. * A valid drivers licenses. * Willingness to travel up to approximately 25% of the time. Even better if you have one or more of the following: * Technically aligned Bachelor's Degree, Certifications - (CCNA, CCNP, and/or other vendor equivalents). * Experience in routers, switches, Firewalls, load balancers and connection correlation from end to end. * Experience in 4G/5G platforms. * Computer support experience, including troubleshooting PC hardware and configurations. * Strong customer service/vendor management experience. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this worksite-based role, you'll work onsite at a defined location(s). Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. If you are hired into a California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $77,000.00 and $126,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.