Title: Executive Tech Support Technician

Location: Tokyo, Japan

Duration: 12-24 Months with a high possibility of further extension

Job Description:

The client is seeking an Executive Desktop Services Technician to join our dynamic team. This role requires a balance of technical expertise, interpersonal skills, and a commitment to providing top-notch support. The technician will provide comprehensive technology support remotely and in person to the “C-suite” at our client. This support includes a broad scope of mobile, desktop, laptop, remote access, collaboration platforms & A/V technologies used to conduct daily business. In addition to possessing the required technical skills/experience, this individual must have the interpersonal and communication skills to engage with senior executives.

Requirements

• At least 5 years supporting internal desktop systems, software, and hardware, application training, and overall incident ownership and management

• 3+ years working in support of desk-side services with a specific focus on supporting executive levels and their assistants

• At least 3 years supporting Microsoft desktops/Laptops, Apple technologies devices, and network connectivity

• Willingness to travel locally and internationally to provide on-site support when required