At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce. Those in HR information systems (HRIS), data and analytics at PwC will focus on enabling process optimization, automation, efficient data management, reporting and leveraging data to drive insights and make informed business decisions in the HRIS data and analytics space. Your work will involve implementing technology solutions and utilising advanced analytics techniques to streamline HR processes, enhance employee experience and support business and human resource clients to optimise operations and achieve strategic goals.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
  
  

Job Description

• Responsible for competing tickets assigned in Aha database. This involves creating new pages, communications, update/edit pages in the partner portal.
• Maintain asset inventory
• Proofread content for validity and accuracy.
• Collaborate with content stakeholders if issues/questions arise with ticket requests.
  
  

General Skills

• Strong written and spoken English
• Ability to learn new technologies quickly. Previous page development, content creation experience is helpful.
• Project management skills to track progress of open requests. Ability to work independently.
• Strong time management skills and ability to handle multiple priorities and deadlines.
• High quality of work - testing of content to ensure meets requirements prior to sharing with stakeholders.
• Team with US and India based teams. Agile in day to day work needs.
• Ability to work adjusted schedule to accommodate US hours and business needs.