About FirstService Residential: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, career training, and support for continued professional development. Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential. Job Overview: The FirstService Residential Commercial Strata and Rental Property Manager provides management services to a portfolio of buildings including rental (residential) and commercial on behalf of investor clients. Like all property management roles, success means building long-term relationships with our clients by maximizing the return on their investment, balanced with harmonious relationships with tenants and others who interact with our properties. Key Responsibilities: The main responsibilities of this position may include, but are not limited to, the following: Advising owners, strata and commercial strata councils regarding the application of their bylaws, the Strata Property Act and other relevant legislation (Real Estate Services Act, Residential Tenancy Act and Workers Compensation Act). Preparing for and effectively chairing council and general meetings, generally held during standard daytime business hours. Hire, train and supervise site staff, and liaise with site staff to prioritize repairs, general building maintenance and cleaning. Responding to emergencies & filing insurance claims. Performing procurement duties (soliciting bids, reviewing contracts, processing invoices, overseeing contractor work, administering special projects). Preparing annual council budgets, ensuring collection of fees and levies, and ensuring accounts are received and paid on time. Financial and business acumen to understand owners’ priorities, craft rental property budgets, manage expenses, and achieve desired outcomes for the properties. Prepare annual property budgets, authorize spending, and track budget variances. Performing administrative functions (preparing notices, reviewing accuracy of certificates, updating building information, etc.). Regularly interact with client owners (in person, phone, electronic) to inform and educate them about their property, and with tenants to address their concerns. Prepare and execute client agreements for property management Negotiate and/or approve rental and lease agreements and ensure agreement obligations are fulfilled. Adept at using property accounting systems (e.g., Yardi) and building management and owner/tenant portals, and keen to implement new technologies and tools. Regularly visiting and inspecting sites and building solid relationships with the owners and tenants. Skills and Qualifications: At least 2 years of experience managing strata commercial or residential strata properties, previous experience in a property management environment or similar related professional environment. Hold a current licenses for Rental Property Management & Strata Property Management, issued by the Real Estate Council of British Columbia. Thorough knowledge of the Strata Property Act and the Residential Tenancy Act of British Columbia Strong understanding of building/property systems and operations and delivering projects to keep the properties and their systems operational and current with codes. Excellent written and verbal communication skills in English. Proficiency in other languages spoken and written by our clients is a strong asset. Financial and business acumen to understand owner priorities and building needs, and to create budgets and manage expenses to budget. Good knowledge of MS Office products (Word, Excel, PowerPoint, Outlook, etc.). Adept at using property accounting systems (e.g., Yardi) and building management and owner/tenant portals, and keen to implement new technologies and tools. A current Representative License to provide Rental Property Management Services as issued by the BC Financial Services Authority, a valid BC driver’s license and access to a vehicle with business insurance are requirements of the role. What We Offer: As a full-time associate, you will be eligible for full comprehensive benefits including Health and Dental, etc. In addition, you will be eligible for time off benefits, access to our Employee Assistance Plan, and Tuition Reimbursement Program and more. Compensation: $70,000 - $75,000 per annum Please ensure to include a copy of your resume, highlighting your qualifications and the reasons why you think you would be a good fit for our company. Please ensure your resume has a valid number and email address you can be reached at. FirstService Residential is proud to be an equal opportunity workplace. It is our policy to promote equal employment opportunity for all current and prospective associates. This applies to all employment-related matters, including the recruitment process, hiring decisions, compensation and benefits. We are committed to providing and maintaining a working environment that is based on respect and preserves the dignity and rights of everyone in the organization. If you have questions before or during the application process about our equal opportunity workplace, please reach out to our Recruitment team. IN2018