We are looking for a complex problem solving and solution-oriented team member to join our family and woman-owned, growing company! As a Credit and Collections Specialist, your focus is to create an exceptional customer experience by providing credit and collections solutions to our customers. This position is located at our St. Paul location working in our accounting department. Responsibilities: Monitor, maintain, and reconcile customer accounts Approve or reject credit by studying the customer’s or potential customer’s application Negotiate payment plans, credit limits, and credit terms Collect on outstanding accounts by calling, writing letters, filing liens, etc. Answer customer questions about credit and terms Monitor and advise Management on credit and collections related issues Work with multiple teams and/or departments to establish credit terms for new accounts General account maintenance; applying credit to invoices, researching deductions and overpayments, etc. Skills: Strong communication skills (written and verbal) Customer Service background Ability to work independently and as part of a team Strong decision making and critical thinking skills Experience with Microsoft Office (Outlook, Excel, Word) Why should you work at On Site Companies? Internal growth opportunities Stability as an essential business Company is experiencing growth annually Our Core Values: Working as a Team, Customer Driven, Safety Focus, and Financial Stability! Compensation and Benefits: Pay range $18 - 22/per hour Medical, dental, vision Life Insurance (no cost to you!) 401K + Employer’s Match PTO (accrue up to 3 weeks within your first year!) Paid biweekly Check us out online! Website: www.onsiteco.com Facebook: https://www.facebook.com/onsitecompany/ On Site Companies is an Affirmative Action, equal opportunity employer. On Site Companies will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Job Type: Full-time Pay: $18.00 - $22.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Paid training Referral program Tuition reimbursement Vision insurance People with a criminal record are encouraged to apply Work Location: In person