Narrabeen / Frenchs Forest Area portfolio Are you an experienced multi-site building manager? Are you passionate about building management customer service? Are you a problem solver, able to proactively ‘get things done’? Are you ready to make a difference in a small but dynamic team? Due to extended growth, we are seeking an experienced building manager to join our Facilities Management team. You will be initially deployed to manage a portfolio of strata buildings in Northern Beaches around Narrabeen, Frenchs Forest and Warriewood locations in Sydney. No two days are the same! Your role will involve completing site inspections at the various sites and spending office time completing administrative tasks, such as work orders, bookings, logging and responding to requests, scheduling and managing planned and reactive work. Additionally, you’ll be an integral part of the extended team, assisting senior colleagues with projects and compliance activities. You will be passionate about getting things done, present well and you will love a challenge to use innovation, training, systems, and hard work to deliver exceptional results to our clients. The role includes working with key internal stakeholders on both client and company sides, external contractors, and the wider group facilities team, managing end-to-end service delivery, and taking responsibility for services within your portfolio. This is a full-time, permanent role, the hours of work are Monday to Friday 7am to 4pm, however, these hours can be negotiated for the right candidate. A strong career progression pathway will be provided to the successful applicant together with support from fellow building managers and an operations manager. What expertise are we looking for? A minimum of 2 years hands-on facilities/building management experience or a 3-5 years in a project management, hospitality management or customer service comparable role A genuine passion for customer service with the ability to build positive rapport with residents, contractors and strata committees Able to handle positive conflict management resolution Highly organised with the ability to track competing priorities, due dates, with a high level of accuracy and attention to detail Understanding of Planned and Reactive Maintenance quote and work order process Have a great phone manner and be able to communicate with ease on the phone, in email and in-person Be a positive, can-do person with the ability to have input on business systems and processes Ability to work autonomously and also in a remote team environment Technologically savvy, able to work with our systems (Google Suite/MYBOS/BuildingLink/StrataMax etc) Have a current driver's license, vehicle and be a competent driver Who are we? Synergy is a family-owned and operated property services company specialising in the delivery of integrated facility services to a diverse range of customers across commercial, education, finance, health and strata property sectors.Having its original company founded over 25 years ago, we handpick our customer base to ensure we only work with clients who value the quality of service equally to price. We are constantly looking at how we can do things better which has resulted in this new opportunity to do what you love, in an organisation making a difference to its clients in the industries in which we operate. www.synergy-asset.com.au *To apply, please submit a cover letter with your CV via the prompts below. Applications close [30 August 2024] * Job Types: Full-time, Permanent Pay: $80,000.00 – $100,000.00 per year package based on experience and skillset Benefits: Company car/car allowance Employee discount Employee mentoring program Professional development assistance Referral program Salary packaging Schedule: Monday to Friday Supplementary Pay: Annual bonus Performance bonus Application Question(s): How many years of building management experience do you have? Have you worked in strata buildings before? Have you managed multiple buildings at one time previously? What suburb do you live in? How many weeks of notice do you need to provide to your current employer? Licence/Certification: Drivers licence and vehicle (Required) Work Authorisation: Australia (Required) Work Location: In person Job Types: Full-time, Permanent Pay: $80,000.00 – $100,000.00 per year Benefits: Company car Employee discount Employee mentoring program Professional development assistance Referral program Salary packaging Schedule: Afternoon shift Day shift Evening shift Monday to Friday Morning shift Night shift Weekend availability Supplementary Pay: Annual bonus Performance bonus Application Question(s): Explain a situation when you had a conflict at work, and how you handled it. Experience: Facilities / Building Management: 2 years (Required) Licence/Certification: Driver Licence (Required) Work Location: In person Application Deadline: 30/08/2024