Shangri-La Group - Hong Kong Region

Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest’s needs.

As an employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.

We are looking for an Assistant Director of Events Sales / Senior Events Sales Manager based at Kowloon Shangri-La, Hong Kong!

As an Assistant Director of Events Sales, we rely on you to:

• Act as a part of COE-Events Management Team to maximize catering revenue through effective space management
• Assist to identify and develop business opportunities for events and catering sales among all Shangri-La hotels in Hong Kong
• Handle logistic arrangements for confirmed events and groups with / without events with organizers in a proactive manner
• Liaise with event / group organizers on finalizing details and gives professional advice on rooming list, set-ups and planning of events
• Practice up-selling at all opportunities to maximize revenue through effective space management and keep updating the forecasting of group room and catering revenues
• Keep updating the Events Management Manual and ensure that the information disseminated to the Events Management Team are continuously updated
• Ensure effective communication with clients and internal departments
• Be visible to organizers and clients prior to their events start / groups arrive; maintain close communication with concerned Events Sales Manager during the process
• Actively participate in achieving the departmental goals through up-selling which contribute to budget
• Provide feedback on market trends & keeps updated on client relationships and overall business goals through close communication with Events Managers
• Perform any other duties as assigned by the Supervisors
  
  

We Are Looking For Someone Who Has

• Minimum 8 years of catering experience with at least 3 years supervisory experience; proven records in generating revenues and handling events logistics
• Aggressive individual with good initiative, organized and able to work under pressure
• Revenue driven mindset and attention to details
• Strong communication and interpersonal skills
• Good command of written and spoken English, Cantonese and Mandarin
• Candidate with less experience will be considered as Senior Events Sales Manager
  
  

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.