Job Summary:

Primarily responsible for the implementation on tasks directly assigned to the admin and documentation team of the Auto Section on the handling of endorsed auto loans.

Duties & Responsibilities:

• Assist in the endorsement, assignment and tagging of accounts to external collection agencies in the bank's systems
• Prepares, reviews and sends demand letters to all accounts endorsed to Consumer Remedial Management-Auto
• Ensures that required documents of the teams for endorsed accounts are complete and provided within the prescribed TA
• Monitors accounts and ensure their timely resolution for them to become available for sale
• Prepares the pertinent data needed for reports

Qualifications:

• Bachelor's degree relevant to the job
• At least 3 years of experience in loan account management, preferably in the collection/recovery of past due loans
• Must be willing to be assigned and work on-site in Ortigas