7 results for Service Desk Analyst Jobs in 75006, Carrollton, TX, US

Responsible for resolving end-user IT-related issues for remote and onsite users, prioritizing IT concerns, performing system installations and maintenance, collaborating with vendors, documenting processes, and participating in meetings to optimize IT performance.

Support capital projects and implement IT solutions for clients. Provide hardware/software support and manage user accounts and login scripts. Lead KACE system management and identify IT automation options. Communicate effectively with clients and execute multiple project responsibilities.

Job Title: Service Desk Analyst Location: North Dallas, TX (In-office Tuesday through Thursday, Remote Monday and Friday) Position Type: Contract-to-Hire Job Description: We are seeking a proactive and skilled Service Desk Analyst to join our client's dynamic IT team on a contract-to-hire basis. In ...

Role: IT Service Desk Analyst Location: Dallas, TX 75201 – OnsiteDuration: 6+ MonthsRate: $30 - $35 per hour on W2Responsibilities:Providing in-office support across the organization and being the first contact relationship with IT.Onboarding and offboarding employees with hardware and software need...

DescriptionCompany Overview:When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TMZones is a Global Solution Provider of end-to-end IT...

As a Service Desk Analyst, you will respond to service requests via phone, email, and chat, log incidents in the ticketing system, perform initial diagnosis of technical issues, escalate complex problems, and maintain high customer service standards through follow-ups and documentation.

Responsible for providing Tier I-II support to users, answering Help Desk calls, logging and prioritizing requests, ensuring timely resolution of issues, and documenting problems. Analyze and test software and hardware issues while maintaining strong customer service and communication.