14 results for It Service Desk Manager Jobs in Washington, DC, US

Company DescriptionLink Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility servic...

Responsible for managing service request queues, ensuring timely intake and resolution of incidents, leading incident response activities, and implementing metrics-driven processes to enhance efficiency. Additionally, track high-priority incidents, ensure SLAs are met, and analyze incident trends fo...

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.Technology is our Passion. People are our Purpose.Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a...

Job FamilyUser Support (Digital)Travel RequiredNoneClearance RequiredAbility to Obtain Public TrustWhat You Will DoWork and oversee staff supporting the agency’s systems, hybrid cloud infrastructure and its applications.The position will be responsible for monitoring and responding to incidents, esc...

Employment Type: Full Time, Mid-levelDepartment: Information TechnologyCGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-ranging technical support initiative for a large Federal agency.CGS brings motivated, highly skilled, and creative people together to solve...

Employment Type: Full Time, Mid-levelDepartment: Information TechnologyCGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-ranging technical support initiative for a large Federal agency.CGS brings motivated, highly skilled, and creative people together to solve...

Employment Type: Full Time, Mid-levelDepartment: Information TechnologyCGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-ranging technical support initiative for a large Federal agency.CGS brings motivated, highly skilled, and creative people together to solve...

Employment Type: Full Time, Mid-levelDepartment: Information TechnologyCGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-ranging technical support initiative for a large Federal agency.CGS brings motivated, highly skilled, and creative people together to solve...

OverviewEmpower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health...

DescriptionLeading with our people, Digital Consultants’ mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respect...