11 results for It Help Desk Manager Jobs in Washington, DC, US

Job Description:Manage Help Desk operations for IT-AMS users nationwide, ensuring responsive Tier 1 and Tier 2 support. Analyze support trends to inform development improvements and oversee customer satisfaction metrics.Key Responsibilities: Supervise multi-tier help desk team supporting 1,000+ user...

SummaryHelp Desk ManagerArlington, VirginiaAre you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Su...

Futrend Technology, Inc. is an innovative business and technology solutions provider. Our primary focus and core competencies are in Healthcare IT, Federal Financial Management, and Grants Management. We excel at providing customers with high-value solutions that support their missions and meet thei...

Company OverviewAt ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform govern...

DescriptionTitle: Help Desk ManagerLocation: On-site – Arlington, VA (primary), occasional support to D.C. and Silver SpringTerms: Full-timeClearance: U.S. Citizenship Required to Obtain Eligible High-Risk ClearanceTravel: 0%RESULTS. INNOVATION. VALUES. ACCOUNTABILITY.That’s RIVA. Our employee-first...

LTS is seeking an experienced Help Desk Manager to support the coordination with business and technology teams, ascertaining system requirements, such as program functions, output requirements, input data acquisition, and system techniques and controls. The environment is dynamic, and client needs a...

Position DescriptionWe are looking for a Helpdesk Operations Manager to lead and oversee our helpdesk team. In this role, you will monitor, support, and manage computer processing activities, ensuring seamless operations and prompt responses to trouble reports. Your leadership will be key in coordin...

Lead and oversee the helpdesk team, monitor daily computer processing activities, manage responses to trouble reports, supervise helpdesk staff, evaluate performance metrics, ensure exceptional customer service, and identify process improvement opportunities.

DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. Through the expertise and dedication of our talented team, we provide cutting-edge technology services d...

Harmonia Holdings Group, LLC is an award-winning, rapidly growing federal government contractor committed to providing innovative, high-performing solutions to our government clients and focused on fostering a workplace that encourages growth, initiative, creativity, and employee satisfaction.Positi...