7 results for It Service Desk Analyst Jobs in McLean, VA, US

Job Description: Tria Federal (Tria) is seeking a talented Junior Application Service Desk Analyst. This position is very customer service oriented. We are open to entry level candidates, but we would like some customer service experience. IT experience is a plus but since these are proprietary appl...

OverviewGovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program.ResponsibilitiesExperience in a complex Government IT environment. Ability to troubleshoot and resolve HW, SW, network, and system-related problems. Profici...

LOCATION: Onsite in ARLINGTON, VA.Schedule: Several shift types available, the center is open 24/7. We are mainly looking for overnight or weekend shifts (training schedule will differ).This position will support a Government agency that requires US Citizenship. Datawiz Corporation, a minority-owned...

LOCATION: Onsite in ARLINGTON, VA.Schedule: Several shift types available, the center is open 24/7. We are mainly looking for overnight or weekend shifts (training schedule will differ).This position will support a Government agency that requires US Citizenship. Datawiz Corporation, a minority-owned...

Hybrid Vienna, VA Full Time Active Secret Clearance* * US Citizenship and the ability to obtain and maintain the clearance level stated above are required for this specific opportunity. Tria Federal (Tria) is unable to sponsor at this time.Who We Are: Tria Federal (Tria) is the premier middle-market...

Responsible for answering customer IT calls, resolving incidents and requests, troubleshooting software and hardware issues, and managing tickets in a database. Works directly with end users remotely or onsite, analyzes problems, and escalates as necessary.

The Service Desk Analyst will investigate and resolve software and hardware issues for MPR users, providing technical support for computers, operating systems, application software, telephones, and video conferencing systems. Responsibilities include troubleshooting incoming requests, utilizing Serv...