Position : Administrative Assistant

Req.# : 25-67

FTE : Full-time, Non-Exempt

Unit : UAW

Department/Location : Access Services

Wage : $17.24 - $22.86 Offer rate commensurate with experience. Comprehensive benefits package.

Welcoming Specialist

Network180 employees make a difference in people’s lives every day, making our community a better place to live. We are the behavioral health community organization responsible for the delivery of mental health, substance abuse treatment coordination, and developmental disabilities services for Kent County. We need individuals who are passionate about making a difference by helping others.

We are seeking a Welcoming Specialist who will serve as an Administrative Assistant and perform a variety of duties to provide administrative and staff support, which requires a range of skills and knowledge of organizational policies and procedures.

Duties & Responsibilities

• Provide administrative support of a moderately complex nature to a team of individuals in various departments. Perform work independently in support of clinical and administrative services.
• Record, prepare, and distribute meeting minutes.
• Transcribe clinical and psychiatric assessments.
• Prepare correspondence, including transcription if required.
• Provide professional communication and excellent customer service to staff, clients, vendors, and visitors by phone, e-mail, or in person.
• Establish, maintain, and update databases, spreadsheets, records, and/or other documents.
• Maintain office equipment and coordinate repairs.
• Open and distribute incoming mail, faxes, and inter-office mail; prepare outgoing mail.
• Respond to requests for release of information from multiple sources, and release records as appropriate; document records released; invoice as appropriate for record charges.
• Greet and assist clients and guests with building and site navigation.
  
  

This position is 40 hours a week, Monday through Friday, 8:00 am to 4:30 pm. There are no weekends, on call, or holiday requirements for this position. This assignment is in person at 790 Fuller Ave Grand Rapids, Michigan 49503.

Network180 has made the safety of our employees a priority. We provide Personal Protection Equipment to our employees and thorough safety and cleaning protocols are in place. Job interviews are being conducted in person or via the internet.

Minimum Qualifications

• High school diploma or equivalent.
• At least two years of experience providing clerical or administrative support, and/or customer service in an office environment.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Excellent communication skills, both verbal and written.
• Excellent customer service skills.
• Demonstrated ability to type 45 words per minute, accurately and consistently.
• Possession of a valid driver’s license and access to reliable transportation for job related use.
• Lived experiences with mental illness/developmental disabilities/substance use disorders valued.
  
  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed on the job description are representative of the knowledge, skill, and/or ability required.

For a detailed job description and responsibilities please see pdf document attached to this posting. Applications are accepted until position has been filled. Network180 is an Equal Opportunity Employer. Network180 participates in E-Verify.

Network180 is a drug and alcohol-free workplace, which includes the prohibition of medical and recreational marijuana use. Successful completion of a drug screen is part of our background check process.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assistance with the application process may be requested through the Human Resources Department at 616 336-3909 or [email protected] .

We are committed to attracting a diverse and talented work force to meet the needs of our diverse community. Network180 offers an attractive benefit package including health, dental, vision, retirement plan, life insurance, and short- and long-term disability.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.