Company Overview:

Loop is building the enterprise co-pilot for restaurants, starting with delivery. Over the last 3 years, delivery & digital ordering grew 10x into a major source of restaurant’s revenue, throwing up fundamental operational and financial challenges. With Loop, restaurants can view their P&L in real time, automate closing books, improve order accuracy, diagnose poor performance and empower their teams with feedback.

Key Responsibilities:

• Monitor and maintain email deliverability, ensuring smooth email communication and resolving any issues related to spam filters, blacklists, or email reputation.
• Implement and oversee site security protocols, identifying vulnerabilities and mitigating risks.
• Regularly track and analyze site latency, downtime, and overall performance to enhance user experience.
• Set up and manage monitoring tools across different endpoints, ensuring timely detection of potential issues.
• Proactively address performance bottlenecks and security concerns.
• Work closely with IT, DevOps, and security teams to implement best practices and optimize system reliability.
• Ensure compliance with industry security and email deliverability standards.

Requirements:

• Proven experience in site security, email deliverability, and system monitoring.
• Strong knowledge of network security principles and best practices.
• Experience with monitoring tools (e.g., New Relic, Datadog, Prometheus, etc.).
• Understanding of email authentication mechanisms (SPF, DKIM, DMARC) and best practices for email reputation management.
• Hands-on experience in managing website latency, performance tuning, and server uptime.
• Proficiency in cloud platforms (AWS, Azure, GCP) and cybersecurity frameworks.
• Ability to analyze logs, troubleshoot issues, and implement corrective actions.
• Strong problem-solving skills with attention to detail.