Pride Global

Virtual Receptionist (Front Desk Support)

Makati, NCR, PH

7 days ago
Save Job

Summary

🌟 We're Hiring: Virtual Receptionist (Front Desk Support) 🌟

📍 Onsite @ Ayala Avenue, Makati | Night Shift

Are you a people person with a knack for keeping things organized and running smoothly—virtually? We’re looking for a Virtual Receptionist to be the first point of contact for our clients, providing front desk support with a warm, professional presence.

Key Responsibilities:

  • Answer incoming phone calls promptly and professionally
  • Identify caller needs and route them to the appropriate department or team member
  • Provide general information about the company, services, or processes when applicable
  • Maintain accurate call logs and messages
  • Follow call-handling protocols and update internal directories as needed
  • Work closely with internal teams to understand current priorities and workflows
  • Represent the company with a warm and helpful demeanor in all communications

Qualifications:

  • Prior experience in a receptionist, call center, or customer service role (at least three years)
  • Will consider individuals with at least three years of supporting NA or EMEA clients in an EA role
  • Excellent verbal communication and listening skills
  • Strong interpersonal skills with a pleasant, professional phone manner
  • Ability to quickly understand and navigate company structure and team functions
  • Tech-savvy and comfortable with VoIP systems, call management software, and basic CRM tools
  • Reliable internet connection and quiet, professional remote work environment

Preferred:

  • Previous experience supporting North American teams or clients
  • Background in administrative support or executive assistance is a plus

Why Join Us?

We’re a fast-growing team that values professionalism, positivity, and people-first support. You’ll work with an world-class team that respects your time, values your contributions, and encourages growth. Ready to bring your energy and expertise to a virtual front desk that makes a real impact?

đź“© Apply now!

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