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IIDE - The Digital School

Virtual Program Operations Associate

Mumbai Metropolitan Region

25 days ago
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Summary

Job Description

  • Location: Lower Parel, Mumbai (5 minutes from station)
  • Work Mode: 100% Work from Office
  • Reporting to: Team Lead Growth & Partnerships
  • Timings: 10:15 AM to 7:15 PM | Monday to Friday
  • Saturdays: 1st & 3rd working; 2nd, 4th & 5th off
  • Please Note: This is a full-time managerial position. This is not an internship role.

Why IIDE?

At IIDE, were committed to building transformative learning experiencesand that starts with our people. We offer a collaborative and innovative environment, where your ideas and efforts directly impact students futures. As a leader in digital education, we support growth and professional development at every step. Join us to shape the learning journey of budding professionals across India and beyond.

About The Role:

As the Virtual Internship Program Associate, youll lead the full lifecycle of IIDEs 3-month Virtual Internship Program. Youll manage interns from across India and international locations, ensuring a highly engaging, skill-enhancing, and seamless experience. This is a key role that blends program management, mentorship, training coordination, and cross-functional collaboration.

What Youll Do:

Program Coordination

  • Manage the end-to-end execution of the Virtual Internship Programfrom onboarding through final evaluations
  • Ensure operational excellence across all touchpoints

Mentorship & Engagement

  • Guide interns throughout their journey, providing regular mentorship, feedback, and encouragement.
  • Ensure learning outcomes and project milestones are consistently met.

Training & Development

  • Plan and host virtual training sessions to keep interns informed, inspired, and connected.
  • Work with internal teams to curate impactful content for intern development.

Feedback & Performance Tracking

  • Collect intern feedback regularly to refine and improve the program.
  • Monitor progress through assessments and mentor inputs, sharing detailed performance reports with leadership.

Admin & Coordination

  • Handle logistics like scheduling, documentation, and program communications.
  • Ensure all stakeholders are aligned on timelines, expectations, and updates.

Cross-Functional Collaboration

  • Partner with the Team Lead and other departments to align the internship program with IIDEs growth goals and standards.

Requirements

Who You Are:

Must-Have:

  • Experience in managing virtual programs, internships, or learning initiatives
  • Strong mentorship and interpersonal skills with a genuine passion for talent development
  • Excellent communicationboth verbal and writtenespecially in virtual formats
  • Strong organizational skills with the ability to multitask and manage timelines effectively
  • Tech-savvy and comfortable with digital platforms for project and communication management
  • Proactive and solutions-oriented approach to problem-solving

If you thrive in a fast-paced, people-centric environment and want to make a real impact on young professionals careers, we’d love to hear from you. Apply now to join our mission of transforming digital education.

Requirements

Communication Skills , Event management skills

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