This job is based in the United Arab Emirates

About the Role:

We are seeking an experienced UAV Technical Support Engineer to provide expert technical support for the operation, maintenance, and management of UAV systems. The ideal candidate will have 5+ years of hands-on experience in aviation operations, with specialized knowledge in UAVs, aircraft engines, maintenance management, and composite structure repairs. The role requires an individual with a solid understanding of aviation systems, and a proactive approach to troubleshooting and support.

Key Responsibilities:

• UAV Technical Support:
• Provide specialized technical support for the operation, maintenance, and troubleshooting of UAV systems.
• Ensure the operational readiness of UAVs by coordinating maintenance, diagnostics, and system updates.
• Assist in the resolution of technical issues related to UAV systems, engines, and related avionics.
• Support operational teams during UAV flight operations, providing on-ground troubleshooting as required.

• Maintenance Management:
• Plan and oversee preventive and corrective maintenance for UAVs and related aircraft systems.
• Monitor UAV health and performance data to identify potential issues before they affect operations.
• Ensure the availability and optimal utilization of spare parts, components, and equipment to minimize downtime and maximize operational efficiency.

• Composite Structures & Engine Support:
• Provide technical guidance on composite structure repairs, fabrication, and maintenance of UAVs and other aircraft.
• Assist in maintaining and troubleshooting engines and related systems, ensuring they meet operational standards.

• Documentation & Compliance:
• Maintain accurate and up-to-date technical records for UAV maintenance, repairs, and modifications.
• Ensure compliance with aviation safety standards, regulations, and quality control processes.
• Assist in the development and implementation of technical documentation, standard operating procedures (SOPs), and maintenance manuals.

• Training & Knowledge Transfer:
• Provide on-the-job training and technical support to personnel on UAV systems, maintenance procedures, and troubleshooting techniques.
• Support the development and delivery of training programs related to UAV operations and maintenance for both internal and external teams.

• Continuous Improvement:
• Identify areas for process improvement in UAV maintenance workflows and technical support practices.
• Recommend and implement changes to enhance operational efficiency, reduce downtime, and improve system reliability.

Core Competencies:

• UAV Expertise: In-depth knowledge of UAV systems with strong troubleshooting and support skills.
• Maintenance Management: Proficient in planning and executing preventive and corrective maintenance for UAVs and aircraft engines.
• Composite Structures: Expertise in composite structure repairs, fabrication, and maintenance, particularly related to UAV and aircraft systems.
• Technical Problem Solving: Strong diagnostic and problem-solving abilities for resolving complex technical issues in UAVs and aircraft systems.
• Aviation Safety & Compliance: Solid understanding of aviation regulations, quality control standards, and safety protocols.
• Team Collaboration & Training: Effective in collaborating with cross-functional teams and providing technical training to enhance team capabilities.

Required Qualifications:

• Experience: Minimum of 5 years in aviation operations, specializing in UAV systems, aircraft maintenance, and technical support.
• Technical Knowledge: Extensive experience with UAV platforms, engines, composite materials, and aviation maintenance procedures.
• Education: Degree or equivalent in Aerospace Engineering, Aviation Maintenance, or a related technical field.
• Certifications: Relevant certifications in UAV operation, aircraft maintenance, or related fields are highly desirable.
• Skills: Strong troubleshooting, diagnostic, and technical support skills, with the ability to resolve complex issues quickly and efficiently.
• Leadership: Experience in training and mentoring personnel, with a focus on knowledge transfer and skill development.
• Communication: Excellent communication skills for reporting technical issues, training staff, and collaborating with other departments.