We are seeking a skilled Technical Writer to join our Learning and Development team. The ideal candidate will have experience working in a law firm and be familiar with various legal software applications. This role requires a detail-oriented individual who can follow set processes and directions efficiently.

Key Responsibilities

• Develop and maintain comprehensive documentation for software applications, including those specific to the legal industry.
• Collaborate with subject matter experts to gather information and ensure accuracy in documentation.
• Create facilitator materials, quick reference guides, and eLearning content for technical applications.
• Ensure all documentation adheres to established standards and guidelines.
• Review and update existing documentation to reflect changes in software and processes.
• Recommend and implement improved delivery methods to enhance training products.
• Participate in team meetings and contribute to continuous improvement initiatives.

Qualifications

• Bachelor’s degree in Technical Writing, English, Communication, or a related field.
• Minimum of 5 years' experience as a technical writer or technical trainer.
• Minimum of 3 years' experience within a law firm.
• Proficiency with legal software applications and an understanding of the legal industry.
• Excellent written and verbal communication skills.
• Strong attention to detail and ability to follow set processes and directions.
• Ability to work independently and as part of a team.
• Familiarity with documentation tools and software such as Adobe Acrobat, Microsoft Word, and document management systems.

Preferred Skills

• Experience with eLearning tools and creating digital training content.
• Knowledge of instructional design principles.
• Ability to handle multiple projects simultaneously and meet deadlines.

Benefits

• Employer-paid medical, telehealth, dental, life, short and long-term disability insurance
• Voluntary vision and additional life coverages available
• Employer matching 401k retirement plan
• Flex Plan for medical and childcare expense savings
• Generous paid vacation & sick days
• 9 ½ Paid Holidays (including a floating holiday)
• Performance-based Incentive Plan

Culture and Additional Benefits

• Recognized in Dallas Business Journal’s Best Places to Work
• Primarily virtual setting with opportunities for in-person and virtual social gatherings
• Professional development opportunities
• Paid volunteer days to give back
• Annual charitable contribution matching up to $100 to charity of your choice
• We are committed to a diverse workplace and to supporting our staff with ongoing career development opportunities

To apply, please complete the survey and submit your resume at: https://go.cultureindex.com/p/4ak7c6V54O4zzfd