We are looking for someone with strong Broker Systems experience who is passionate about teaching others to learn. This is a dynamic, fast-paced roles where your skills will make a real impact across the Envest Group.
As a Technical Trainer, you will play a pivotal role in designing and delivering training programs for our Broker Management System and connected software. A key responsibility of this role is to ensure the delivery of engaging, effective, and innovative training solutions that meet the needs of all the business across our group.
Key Responsibilities Include
Design training materials, such as manuals, guides, videos, tailored to diverse learning styles.
Coordinating, scheduling, and delivering training sessions using multiple blended formats, including in-person, online etc.
Communication across various user levels across the group and effectively executing application use.
Providing user support and ensuring users are able to have optimal use of the systems.
Testing systems and workflows while maintaining up-to-date knowledge of software trends and updates.
Monitoring metrics and providing reports to enable evaluation and drive improvements.
What We Are Looking For
It is essential to have a General Insurance knowledge background, ideally within a Brokerage
Experience with Learning and Development or within a training/mentorship role
Strong understanding of business processes and alignment with technology
Ability to evaluate and research training options and alternatives
Strong communication and organisational skills
Experience working on projects and within a fast-paced environment
Why Join Our Team
Be at the forefront of our technological innovation in the Broker Management System and utilise your creativity and initiative to have an impact on the broader group
Contribute to the success of this huge milestone for our business and be part of a collaborative, talented and motivated team
If you are ready to take on this exciting challenge and move into an exciting new role, we would love to hear from you.
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