Key Responsibilities

• Provide day-to-day technical support and issue resolution across systems, networks, and cloud platforms
• Assist with system integration, infrastructure deployment, and operational readiness
• Support and monitor data center operations including server health, networking, and backups
• Collaborate with cross-regional teams to troubleshoot and resolve infrastructure or service disruptions
• Document technical procedures, workflows, and troubleshooting guides
• Maintain compliance with internal IT policies and industry best practices

Requirements

• Min. Bachelor’s Degree in Computer Science, Information Technology, Engineering, or equivalent
• Min. 2 to 5 years of relevant work experience in System integration, Cloud services (such as AWS, Azure, or equivalent), Data center or infrastructure support
• Strong understanding of networking, virtual environments, and IT security best practices
• Excellent communication and problem-solving skills