Are you a tech-savvy individual with a passion for helping others solve technical problems? Look no further, because BEACON India is seeking a Technical Support Engineer - CAE to join our dynamic team!

Company: BEACON India

Job Title: Technical Support Engineer - CAE

If you have a strong background in computer-aided engineering (CAE) and a knack for troubleshooting and problem-solving, then this position may be the perfect fit for you. As a Technical Support Engineer - CAE at BEACON India, you will be responsible for providing technical assistance and support to our clients who utilize our CAE software solutions.

Key Responsibilities

• Provide technical support via phone, email, and remote assistance tools to clients using our CAE software products
• Troubleshoot and diagnose technical issues related to software installation, configuration, and usage
• Collaborate with our development and engineering teams to identify and resolve software bugs and performance issues
• Assist in creating and maintaining technical documentation, user guides, and knowledge base articles
• Conduct product demonstrations and training sessions for clients as needed
• Stay current with industry trends and best practices in CAE software and provide feedback to our product development teams
  
  

Key Qualifications

• Bachelor's degree in engineering, computer science, or a related field
• Proven experience in technical support, preferably in the field of CAE software
• Strong proficiency in CAE software tools such as ANSYS, ABAQUS, or LS-DYNA
• Excellent problem-solving and communication skills
• Ability to work independently and under pressure in a fast-paced environment
• Customer-focused mindset with a dedication to providing exceptional support and service
  
  

At BEACON India, we pride ourselves on fostering a collaborative and inclusive work environment where employees are encouraged to explore their passion for technology and innovation. As a Technical Support Engineer - CAE, you will have the opportunity to work with cutting-edge software solutions and make a meaningful impact on the success of our clients.

If you are ready to take the next step in your career and join a team that values your expertise and commitment to excellence, then we encourage you to apply for the Technical Support Engineer - CAE position at BEACON India today. We look forward to welcoming you to our team!