Job Description

The Technical Manager oversees all technical management activities outlined in the customer contract, ensuring they are delivered with the required quality, within the agreed timelines, and with proper risk management—from the delivery planning phase through deployment, customer acceptance, and support. This role also serves as the primary technical contact and the first point of escalation for all technical matters within the customer project.

How You Will Contribute And What You Will Learn

• Serves as the primary technical contact for small to mid-sized projects.
• Collaborates closely with project management and technical teams.
• Manages all technical activities per customer contracts, ensuring quality, risk control, and timely delivery from planning to care phase.
• Acts as the main technical interface and first point of escalation.
• Ensures smooth project execution and network availability, following BG/BL guidelines and PM at Nokia methodology.
• Supports the Project Execution Owner (PEO) in planning, delivery, and acceptance.
• Assesses workload and required expertise; handles resource planning and technical task allocation.
• Leads technical execution activities, including implementation, acceptance, verification, fault management, and upgrades.
• Conducts technical risk analysis and implements mitigation plans.
• Aids in transitioning projects to operations and ensures successful action implementation.
• Maintains network availability with the Care team.
• Identifies technical opportunities to expand customer contracts (e.g., network growth, feature additions, software fixes).
• Supports Solution Managers in reviewing solutions and project assumptions, when needed.
  
  

Key Skills And Experience

• Strong technical project management for small to mid-sized projects
• Primary technical interface and escalation point
• Skilled in cross-functional collaboration
• Experience with contract-based delivery, quality, and risk management
• Proficient in project planning, resource allocation, and task management
• Hands-on with implementation, acceptance, upgrades, and fault management
• Conducts technical risk assessments and mitigation
• Supports project transitions and ensures network availability
• Identifies opportunities for technical growth and contract expansion
  
  

About The Team

In Mobile Networks , our ambition is to become the trusted partner of choice for Communications Service Providers (CSPs), as well as for non-CSP entities in sectors like utilities, transportation, public services, and defense. We strive to deliver unbeatable customer experiences in wireless connectivity.