New Value Solutions, a national IT consulting firm, is seeking a Technical Design Lead to support the Claims and Rehabilitation Transformation Program. This role will be responsible for defining the technical roadmap, ensuring alignment with the organization’s goals, overseeing the design and architecture of technical solutions, and managing both the technical design team and the quality of deliverables.

Responsibilities:

• Ensuring that the technical approach aligns with the organization's goals and supports the overall business strategy.
• Defining and communicating the technical design approach to gain consensus and support from the Program leadership and key Innovation, Technology and Analytics personnel
• Leading the creation of a technical roadmap. This includes making decisions about solutions, related technologies, and tools.
• Overseeing the design and architecture of technical solutions that align with business needs. This includes ensuring that solutions are scalable, secure, and cost-effective.
• Ensuring that the new solutions integrate smoothly with existing systems, data architectures, and business processes. This might include defining integration specifications.
• Documenting and presenting solution options as well as recommendations for key decisions, along with appropriate supporting materials
• Leading and ensuring technical teams are clear on the technical direction, priorities, and deadlines.
• Acting as a liaison between technical teams and non-technical stakeholders, ensuring alignment on progress and expectations.
• Resolving technical conflicts and challenges that arise within the team or across cross-functional groups.
• Managing backlogs of technical design deliverables. Defining objectives to achieve in upcoming agile iterations. Ensuring the technical team is on track to meet milestones.
• Identifying potential technical risks early in the process and proactively managing them.
• Ensuring that the team is following best practices for software development to deliver high-quality solutions.
• Engaging regularly with business stakeholders to understand requirements, communicate technical constraints, and ensure that the technology roadmap remains aligned with business needs.
• Communicating the progress of technical work to stakeholders, translating complex technical concepts into understandable terms for non-technical stakeholders.
• Ensuring technical standards, code quality, and best practices are followed to maintain consistency and minimize technical debt.
• Ensuring the technical solution meets all required compliance and security standards.
• Balancing innovation with sustainable practices. Addressing quick fixes and legacy code issues promptly.

Requirements:

• 15+ years of IT experience, gained through full-time roles in areas such as software development, systems engineering, or IT consulting.
• 6+ years of experience in a role responsible for the design of large-scale enterprise software systems and/or the definition of business application portfolios. Preferably in the claims domain of insurance industry.
• 5+ years of experience engaging with senior IT leaders and business executives.
• Proven working experience as a technical lead in business transformation programs, preferably in the claims domain of insurance industry, with experience of designing and delivering enterprise systems.
• A deep understanding of software architecture, system design, and relevant technologies (cloud, APIs, microservices, etc.).
• Ability to lead a team, with a history of leading teams to success.
• Practical knowledge of Agile, Scrum, or Kanban methodologies.
• Strong analytical and problem-solving skills to overcome technical hurdles and make technology-related decisions.
• Demonstrated ability to manage expectations and communicate effectively with a variety of stakeholders including non-technical.
• Understanding of how technology drives business value and being able to align technical decisions with business goals.

If you have this expertise, and are able to work in Canada, please submit your resume. While we thank all candidates in advance for their application, only those candidates who are shortlisted will be contacted.

ID# 4887

The hourly rate range for this position is $85 - $115, with the final rate based on consultant experience and fit for the role.