"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job Title: Technical Account Manager
Location: Remote (MST/EST Zone based candidates only)
Duration: 6 Months
Pay rate: $35-37 Hr
Job Title: Technical Account Manager Job Duration : 06 Months Job Location : Lehi, UT 84043 (Remote (MST/EST Zone based candidates only)) Pay : $35-37/hr w2 (Without benefits)
Duties:
- Experience in a customer-facing role with outstanding communication skills.
- Experience and familiarity with the following : Adobe Analytics, Adobe Audience Manager (AAM), Adobe Campaign (AC), Adobe Commerce,
- Adobe Customer Journey Analytics (CJA), Adobe Experience Manager (AEM), Adobe Experience Platform (AEP), Adobe Experience Platform Data Collection, Adobe Journey Optimizer (AJO), Adobe Marketo, Adobe Real-Time Customer Data Platform (RTCDP), Adobe Target (AT), Adobe Workfront.
- Preference: AEM/AEP
- Years' of Experience: 3-5
- Ability to drive discussions and represent Client within a customers environment.
- Ability to successfully execute solutions and functionality to optimize customer investment.
- Demonstrated ability to identify and mitigate risks, ensuring customers' operational health.
- Ability to collaborate within a team to deliver world-class service.
- Strong willingness and hunger to solution sophisticated people-, process-, and technology-based challenges
- Adaptability to continuously produce change and innovation for a customer on the cutting edge of technology
- High level of responsiveness, possessing a healthy competitive edge within a dedicated set of technology, fostering strong relationships both inside Client and with the customer.
- Driving toward a high proficiency and depth with a specific set of Client applications, including certification beyond business practitioner.
- Strong initiative in being resourceful and hands-on, inputting, generating, and creating tangible outcomes and value.
Skills:
- Build, develop, and maintain one-on-one relationships with customers.
- Produce and deliver a prescribed set of technical services to maintain operational health.
- Drive discussions with multiple personas from developers and analysts to management and senior leadership regarding tasks, projects, cases, and prioritization.
- Serve as a primary, technical go-to person for multiple customers, establishing a deep business and operational understanding of their environment.
- Field technical inquiries, handle customer issues, and influence partners to improve customers health.
- Strategically think about people, process, and technology challenges, helping customers realize the efficiencies and advantages of Adobe Experience Cloud and Adobe Creative Cloud applications.
- Identify and mitigate risks to establish successful partnerships with client team, namely Product Engineering, Product Management, Consulting, TechOps, and the overall account team.
- Consistent effort to document, input, and supply strategic and tactical insights inside Adobe Workfront
Education: Prefer a Bachelor's degree in Business, admin/marketing/ or Information systems/computer science is a plus but not required. Equivalent experience is also accepted.
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.