Title: Systems Integration Analyst

The Systems Integration Analyst plays a pivotal role in leading and supporting the execution of Restaurant Systems projects and technology initiatives. This role ensures that all systems, tools, and processes are well-documented, tested, and aligned with operational goals. A key enabler of transformation, the role integrates project management discipline with systems thinking and data-driven decision-making through tools such as Power BI and Power Query.

Project & Program Management

• Lead and manage cross-functional projects, ensuring timelines, deliverables, and KPIs are met.
• Develop project plans, trackers, risk logs, and documentation to monitor progress and mitigate risks.
• Coordinate with internal teams and external vendors for project implementation.
  
  

Systems & Process Development

• Collaborate in designing, testing, and standardizing store-level systems and tools to improve operational execution.
• Facilitate system validations through fieldwork and operational feedback.
• Document SOPs, process flows, and system guides for use across teams and stores.
  
  

Technology Integration

• Partner with IT and vendors to roll out new technologies, evaluate hardware/software solutions, and resolve technical challenges.
• Ensure technology initiatives are scalable and aligned with store operations and business strategy.
  
  

Data & Insights with Power BI

• Develop Power BI dashboards and reports to track project health, system adoption, and operational metrics.
• Transform raw data into actionable insights using Power BI and Power Query.
• Monitor system effectiveness and identify trends or gaps based on data analytics.
• Present data-driven recommendations to stakeholders and leadership to support decision-making.
  
  

Stakeholder Communication & Enablement

• Engage key stakeholders (Ops, BT, QM, Training, etc.) to align systems and project initiatives.
• Support training and capability-building efforts through documentation and knowledge sharing.
  
  

Job Qualifications

• Bachelor’s Degree in Information Technology (IT) or a related field.
• At least 2 years of experience in project management, systems integration testing, and process improvement.
• Hands-on experience with Microsoft Excel, Power Query, and Power BI.
• Strong analytical, documentation, and presentation skills.
• Willingness to be assigned to Ortigas, Pasig (hybrid setup).