PERKS Giving our employees the best experiences in the industry. Flexible work-from-home schedules 401K Match Health, Dental, and Vision Insurance Short-Term Disability Paid Maternity and Paternity Leave Questions about joining Dice Communications? Please email [email protected]. If you would simply like to apply, Send us your resume! Systems Engineer - Omaha, NE Dice Communications, Inc: is looking to fill one Systems Engineer position in Omaha, Nebraska (may telecommute). The Systems Engineer position is responsible for analyzing business communications and processing issues to implement and improve overall communications systems and underlying computer systems. Systems Engineers are required to utilize their technical skills, communication skills, and knowledge to analyze user requirements, requests, procedures, and problems to improve existing systems and resolve issues in accordance with organization expectations. Specific duties of the position include the following: Test, maintain, monitor, and troubleshoot communications systems and related computer system infrastructure, including occasional assistance with deployment and installation of new communications programs and systems. Assess communication systems issues and malfunctions to timely restore normal functioning Adhere to company processes and procedures regarding timeliness, customer service, and analysis methods. Professionally confer with customers regarding the nature of the information processing and related needs an integrated communications system must address. Assess the usefulness of pre developed application packages and communications systems and adopt them to a user environment Analyze existing systems and processing needs and plan, design, and troubleshoot communications systems using techniques such as structured analysis and communication engineering. Maintain current vendor certifications. Communicate and accelerate all escalations to Senior Management. Perform other related duties as assigned. POSITION REQUIREMENTS: Bachelors degree (foreign equivalent accepted) in computer information sciences, communications/electronics engineering or a related field and 10 years progressively responsible experience as a systems engineer or related required. Experience must include the following specific experience and abilities: 1) 10 years of Alcatel voice experience 2) ALE ACFE OmniPCX Enterprise certification 3) ALE ACFE OpenTouch certification 4) Alcatel Session Border Controller installation, configuration, and Level 3 troubleshooting experience 5) AVST voicemail experience 6) Linux KVM, Hyper-V experience 7) Knowledge of cabling and wiring systems 8) Demonstrated effective communication skills (verbal and written) 9) Demonstrated problem solving, decision making, critical thinking and analytical skills 10) Strong collaboration skills 11) Oversight and management of multiple request/issues simultaneously 12) Ability to adhere to all customer and employer policies 13) Ability to adhere to safety rules and regulations May require travel normal to the occupation, up to 30% of the time, dependent upon customer requirements and business needs. Current employees eligible for referral bonus as per company policy with regard to this position.