At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! SUMMARY: The product manager of store systems is a critical role accountable for evolving the stores technology that drives our in-store customer experience. The individual in this role will have a solid understanding of legacy store systems (point of sale, self checkout, returns management). From that base, they will drive a vision for the store of the future where customers expect a seamless online/offline experience, and marketing/merchandising organizations expect advanced capabilities and analytics. The role will collaborate with multiple teams building capability roadmaps and delivering solutions through agile scrum teams that enable our asset protection, finance and store operations business functions. Product managers are accountable for real-time 'high-touch' business engagement for both strategic and tactical initiatives while ensuring our applications uptime and performance meets the operating need. Job Responsibilities: * Creates and documents a vision for multiple projects delivering best in class Store solutions: Point Of Sale, Self Check Out, Store Mobility and Payment systems. * Document business requirements in the form of Agile stories; groom stories in the backlog to ensure that engineers on the scrum team understands the acceptance criteria for the stories. * Responsible for defining Epics, stories and prioritizing the Team Backlog. * Build relationships with key business partners and other brand stakeholders to ensure an understanding of their business needs and integrate those into the team backlog. * Lead Team Demonstrations of Software product and provide context to explain how the software product applies to business processes * Sets and communicates iteration goals and iteration content via prioritized stories * Develops a strong understanding of the business operations in a domain * Partners with the stakeholders to help drive user adoption of the solution, including development of change management plans, communication plans, training, and user adoption surveys. * Acts as day-to-day liaison between business Subject Matter Experts (SMEs) and technical teams * Supports organizational change and training * Describe proposed scope changes to engineers and negotiate tradeoffs between scope, schedule and quality on behalf of stakeholders. * Assist with the release planning, design storming, QA validations and signoff at iteration level across multiple scrum teams. * Proactively and effectively communicate changes to systems (Projects / Minor enhancements related changes.) * Engage with the software vendors and understand the new application functionality that's being evaluated for implementation. * Communicate critical business-impacting technology issues to leaders in a timely manner and ensure they are communicated in business language; provide cross-functional team coordination to remediate critical issues and ensure ongoing status is communicated and contingency options that best support the business are provided Qualifications: * Subject matter expertise and corresponding deep applications experience is required in one or more of the following store processes: Point Of Sale/Self Check Out (Software Configuration, Testing, Implementation Troubleshooting); Point Of Sale/Self Check Out (Polling, Pricing, System and Hardware Integrations); Payment Solution (Verifone Platforms, VHQ Estate Management, Vantive/Worldpay); Store Mobility (Store Inventory, Mobile POS, Communications) * Relevant undergraduate BA, BS degree in IT or Business or equivalent experience. * 5-8 years full lifecycle technology implementation experience * Deep end to end functional knowledge of Store Retail processes and systems (Point of Sale, Self Checkout, Polling, BOPIS, Payment Solutions, Store Inventory Management, Store Communications) * Experience working with engineering development and ops teams to deliver and sustain applications * Experience working closely with business partners at all levels of the organization * Experience delivering both package and custom-developed software * Demonstrated understanding of modern software development and infrastructure tools, processes and practices, including Agile Development, Cloud, DevOps * Creative and flexible mindset to planning and problem-solving, ability to lean into the details while maintaining the "big picture" * Strength in building partnerships; working collaboratively in a matrix, proven influencing skills * A highly service-orientated approach with a track record of delivery and client satisfaction * Strong research sources and modeling techniques * Strong oral, written, and presentation skills and the ability to communicate complex ideas in simple ways to all levels of the organization * Strong strategic thinking skills with ability to perform analysis at a low level of detail * Execution and results focused, with emphasis on on-time delivery, ability to structure complex work streams and work independently and with teams Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers