Ichor Systems has an immediate opening for a Senior Global Strategic Account Manager, located in Austin, TX. As a Strategic Account Manager, you will be responsible for managing the client relationship and sales performance of a key account critical to our success.
Specific job duties:
* Proposal Generation - communicates proposal information to all stakeholders and assemblies' teams as needed to jointly develop quotes for manufacturing times and materials. Reviews the project with the Operations teams to assure that processes and materials proposed are appropriate; typically involves the needed stakeholders (Engineering, Estimating, Sales Management, etc.) in the cost and price review process. Works with materials management to determine lead-time and capacity.
* Contract Review/negotiation - Develops strategies for pricing and terms, consults Sales Management, CEO/President, Operations Management. Negotiate terms and conditions as required. Manages customer changes (ECN) and pursues change claims in a manner that does not impact relationships.
* Project Execution - Manages ongoing programs through completion by monitoring status on a daily basis and involving the appropriate people in the organization to aid in the process; holds in-plant meetings with support functions to communicate project direction and status; involves Manufacturing Engineers and/or a project team to process the project; provides leadership in pursuing continuous improvement and reduction. Supports the manufacturing and engineering departments by clarifying questions on specifications; Collaborates with experts to solve problems on projects to ensure customer satisfaction; continually interfaces with customer regarding schedules, changes, problems and pricing. Reviews job closing and approves billing; follows up on customer receipt of project, customer satisfaction and payment for customer; supports accounting in resolving invoice/payment problems.
* Strategic Focus/Planning - Actively participates in the strategic planning process; is focused on future customer need and initiates potential research and development projects to gain competitive advantage and fuel business growth; provides accurate bookings/sales forecast to assist in asset and budget management
* Other - Keeps current with new methods of manufacturing, business systems, and new technology; has a focus of self-development through continued training and education. Participating in special projects or activities, carries out special duties and responsibilities as assigned.
Position requirements:
* College degree in business or technical field, or equivalent experience
* 8-10 years of professional Sales and Account Management Experience within the Semiconductor OEM Equipment space
* Proven track record of meeting or exceeding sales targets
* Ability to interpret technical drawings and learn product/applications
* Microsoft Office products and estimating software
* Strong attention to detail
* High energy, ability to seek out information and quickly build external and internal relationships
* Ability to prioritize and multi-task with a sense of urgency in extremely fast paced work environment with tight deadlines
* Demonstrated ability to manage project teams
* Demonstrative effective presentation skills
* Sustained record of profitability on complex machined parts/assemblies
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