About Position:

The Sr. Director, Sales will drive product engineering services within the CCaaS-UCaaS industry under the "CX-Contact Center Intelligence" BU.The role requires 15+ years of experience, including 7+ years in selling professional engineering services and IP-led solutions, with a focus on communication technologies like CCaaS, UCaaS, and CPaaS. Key responsibilities include developing sales strategies, managing the sales pipeline, and building relationships with key customers and partners. This new headcount position reports to the VP of Sales and is ideally based in the Bay Area, though other EST locations are considered.

• Role: Sr. Director Sales, CX and Contact Center Intelligence (CxCI)
• Location: San Francisco
• Experience: 15+ years
• Job Type: Full Time Employment

What You'll Do:

• The Sr. Director, Sales will drive business growth by developing and executing sales strategies within the CCaaS-UCaaS industry.
• This includes identifying target accounts, managing the sales pipeline, and building strong customer and partner relationships.
• They will focus on a leveraging experience in selling engineering services and communication technologies like CCaaS, UCaaS, and CPaaS to close large deals and promote the company's solutions.

Expertise You'll Bring:

• Drive product engineering services business within CCaaS-UCaaS industry under “CX-Contact Center Intelligence” BU.
• Must have experience in selling product engineering services in ISV-HiTech sector.
• Must have experience in communication technologies CCaaS-UCaaS-CPaaS
• 15+ years of career with 7+ years of experience selling professional engineering services and IP lead solutions.
• Experience in large deals creation and closure is required.
• Develop and implement sales strategies: This includes identifying target accounts, developing account plan, and creating sales tactics to promote the company's solutions or services.
• Manage the sales pipeline: Ensuring a healthy pipeline of qualified leads and opportunities.
• Build and maintain strong relationships with key customers and partners.

Benefits:

• Competitive salary and benefits package
• Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Inclusive Environment:

Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We offer hybrid work options and flexible working hours to accommodate various needs and preferences.
• Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive.

Our company fosters a values-driven and people-centric work environment that enables our employees to:

• Accelerate growth, both professionally and personally
• Impact the world in powerful, positive ways, using the latest technologies
• Enjoy collaborative innovation, with diversity and work-life wellbeing at the core
• Unlock global opportunities to work and learn with the industry’s best

Let’s unleash your full potential at Persistent

“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”