A non-profit client of Insight Global is seeking a Senior Director of Program Development to sit on-site in their Hartford, CT office. Our client offers a range of person-centered services including residential support, employment and day programs, family support, recreation, and more for individuals with intellectual and development disabilities.

As a Senior Director, you will lead the strategic direction, development, and execution of the newly awarded remote support services program. This role ensures support excellence, operational efficiency, and innovation in service delivery. The Senior Director collaborates with leadership to implement a strategy using technology and best practices to serve individuals and families across the state.

This is an onsite position and will require up to 25% travel. Travel includes attending trade shows and conferences both local and nationwide.

Key Responsibilities:

Program Promotion: Build relationships, support sales efforts, and represent the program at events.

Budget Management: Develop and manage the program budget, track financial performance.

Leadership and Strategy: Manage the remote support team, develop strategic plans, and drive innovation.

Operational Management: Oversee daily operations, maintain protocols, and monitor service contracts and KPIs.

Team Leadership: Mentor and develop a skilled team, provide coaching, and lead recruitment. Participant-Centered Focus: Ensure the program promotes safety, independence, and dignity, and respond to participant needs.

Technology and Innovation: Stay current with advances in remote support systems and conduct assessments.

Requirements:

• Bachelor's degree in relevant field (Master’s preferred)
• 10+ years of experience working in related fields such as marketing, sales, or non-profit program development
• 5 years experience in leadership
• Proficiency in Microsoft Office Suite
• Ability to work independently and collaboratively
• Willingness to travel for trade shows and conferences
• Flexibility in work hours as this is a 24/7 operation
• Ability to promote, sell and market the program to individuals and families in order to hit enrollment goals

Key Competencies:

Visionary leadership

Exceptional communication skills

Emotional intelligence and empathy

Technological fluency

Strategic thinking

Effective decision-making

Knowledge of HIPAA and privacy standards

Familiarity with intellectual and developmental disabilities, mental health, or emergency response