Skills and Qualification

• Bachelor’s degree in Computer Science, Information Technology, or a related fiel
• Comprehensive expertise in SQL, Snowflake and version control tools such as Git and SV
• Familiarity with PL/SQL, Python, and AWS services (S3, QuickSight, Airflow, Athena
• Minimum of 3 years of experience in application support and maintenance.
• Proven ability to communicate complex technical concepts effective
• Demonstrated ability to exhibit client empathy and ensure customer satisfaction with issue resolution.
• Strong written and verbal communication skills.
• Adept at presenting intricate technical information in an accessible manner to varied audiences.
• Ability to thrive in a fast-paced, dynamic environment with high levels of ambiguity.
• Practical problem-solving skills focused on resolving immediate customer issues while planning for
  
  

long-term solutions.

• Highly organized and process-oriented, with a proven track record of driving issue resolution by
  
  

collaborating across multiple teams.

• Strong interpersonal skills with a customer-centric approach, maintaining patience and composure
  
  

under pressure during real-time issue resolution.

• Working knowledge of DSP/SSP platforms is an added advantage.
• Open to work in night shifts in a 24/7 project.
  
  

Mail- [email protected]